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Client Quote
"Since Pragma established the solid basis of Maintenance, Planning and Asset Care via On Key and a dedicated Asset Care Centre, it ensured best practice and standardisation thereof in our organisation."
Hannes Roos - Director: Operations and Maintenance, Electricity Division

Pragma Africa
Northern Regional Manager
Manufacturing & Mining
Johannes Coetzee
Tel: +27 11 318 0641
Fax: +27 11 316 0666
Cell: +27 82 447 7999
Johannes.coetzee@pragmaworld.net

Key challenges / Project background

Ekurhuleni Metropolitan Municipality was formed from the amalgamation of nine municipalities, each with its own distinctive asset management culture and systems. The challenge was to create a new department with a single vision and strategy, and cohesive management systems. The following specific problems were encountered amongst the nine municipalities:

• Varying levels of service
• Varying age and performance of electrical assets
• Varying management systems
• Generally, the absence of a comprehensive and integrated asset management approach
• Generally, decision support systems that were not effective nor efficient and required considerable manual processing
• Varying degrees of accuracy of the asset registers.

The PRAGMA intervention

EMM considered various options to address deficiencies across all nine municipalities and importantly to migrate all to a single common physical asset management system. Pragma was contracted to support EMM in the establishment of an Asset Care Centre (ACC) service in 2005. The following ACC services were contracted:

• Perform a detailed asset management maturity audit.
• Develop a comprehensive master plan which would detail the improvement interventions.
• Compile an asset register fully compliant to financial regulations and good asset management practices.
• Develop effective maintenance plans.
• Implement maintenance work planning and control procedures.
• Develop and implement a refurbishment and replacement plan.
• Provide procurement support to the implementation of maintenance contracts.

Busine Processes & Best Practices

• Asset Identification and Verification
• Asset Register Administration
• Work planning and control
• Contractor management
• Asset life-cycle planning
• Asset acquisition and disposal management.

Tools & Technology

• On Key - Pragma's enterprise asset management system
• AMIP - Pragma's Asset Management Improvement Plan (used as framework).

Performance Improvement

• Accurate asset data comprising 80 000 maintenance-significant assets.
• Standardised work planning and control procedures.
• Standardised life-cycle planning leading to accurate capital planning and funding.
• Decision-making based on factual and accurate data.
• More than R600 000 000 spent on refurbishment of networks over the last three years.

The BOTTOM LINE

• Preventative maintenance being performed to an approved plan.
• Replacement and refurbishment plans executed to an approved plan.
• Adherence to the National Energy Regulator of South Africa distribution licence.