In June 2010 Pragma Africa entered the South African Facilities Management Association’s (SAFMA) national facilities management competition. The competition aims to honour the best facilities management projects. The competition criteria are:

• Innovation
• Advancement of FM
• Corporate outcomes
• Contribution to Global FM’s mission

Leadership in FM operationsPragma’s submission was the Shell FMC project, which has been running for almost five years.

The Shell FMC provides a fully outsourced asset management solution to more than 800 Shell retail sites in southern Africa, including job scheduling, breakdown call handling and logging, contractor management and payment, financial management, reporting and continuous improvement.

SAFMA is member of Global FM, a worldwide alliance of facility management organizations with the aim of providing leadership in the advancement of the FM profession. SAFMA subsequently submitted the Shell FCM as the only South African submission for the Global FM Awards. The Global FM Awards for Excellence in Facilities Management recognise efforts by individuals or teams within the FM industry, who have made a positive contribution to the knowledge, practical application and communication of strategies to improve the workplace environment and sustainable performance of their facilities.

The competition was won by the Department for Children, Schools and Families in the United Kingdom. Pragma’s submission failed to make the top 3, but was one of 13 finalists, and we wish to congratulate everyone working on this important contract. Your daily high quality service and persistent innovation is what makes such results possible.