Category: Commentaries
OEMs need a connected platform for services
October 31, 2025
Author | Henk Wynjeterp – Regional Lead – Europe | Henk leads Pragma’s OEM after-sales practice for food processing and packaging manufacturers. Most OEMs (original equipment manufacturers) have embraced some form of after-sales services as a strategic growth priority. Moving from machine sales to advanced lifecycle services promises stronger customer relationships, predictable revenue, and competitive […]
Ditch the buzzword: OEM after-sales leaders buy execution, not “servitization”
October 10, 2025
Author | Henk Wynjeterp – Regional Lead – Europe | Henk leads Pragma’s OEM after-sales practice for food processing and packaging manufacturers. If you sell into OEM after-sales, you’ve seen the eye-roll. “Servitization” has become a vague, catch-all promise that rarely addresses the day-to-day reality of running a profitable service operation across regions, agents and […]
Beyond the software – embedding your EAMS into your organisation’s DNA for sustainable value
April 22, 2025
The key to a successful EAMS (Enterprise Asset Management System) implementation lies in integrating the software into the organisation’s maintenance and asset management processes.
Pragma’s perspective on what the proposed South African budget means for infrastructure governance
March 13, 2025
Author | Stephan Kornelius – Pragma Professional Services Business Lead Finance Minister Enoch Godongwana’s 2025 National Budget Speech tried to present a balanced approach to funding both social spending and economic recovery, strongly emphasising infrastructure investment. Pragma’s Professional Services Business Lead, Stephan Kornelius, shared his insights on key aspects of the budget and its implications […]
Government infrastructure investments must go beyond bricks and mortar – A global perspective
February 11, 2025
Author | Bani Kgosana Across the globe, ageing infrastructure threatens economic stability. In the US, the American Society of Civil Engineers consistently rates much of the country’s infrastructure as subpar, citing the need for trillions in rehabilitation costs. In Europe, concerns about decaying rail networks, bridges and public buildings are pushing policymakers to reconsider maintenance […]
Transforming maintenance from a grudge purchase to a strategic investment
September 13, 2024
Author | Scott Gibson, Pragma CEO With South Africans enjoying a break from load shedding since March, one of my colleagues recently commented: “Maintenance is the reason our lights are now working.” Properly planned maintenance schedules across power-generating units are clearly contributing to Eskom’s current success rate. Despite the obvious link between maintenance and improved […]
Are you proactively shaping your focused improvement process or is it evolving organically?
May 31, 2024
Author | André Jordaan, Pragma Partner Consultant Focused improvement (FI) is the overarching process used to improve an organisation. This might mean either reacting to a defect or making an improvement in the management of physical assets – the assets, processes and activities that enable a company to achieve its goals. You might have an […]
Future trends in asset management | Reviewing the near-term practical implications
September 9, 2022
As the global economy continues to adapt to the complex effects of the Covid-19 pandemic and the war in Ukraine, Enterprise Asset Management (EAM) professionals need to figure out how to keep assets productive and safe in a disrupted world. Hybrid working models and the digitisation of maintenance management processes are evolving, and new trends […]
Digital Future Readiness in the South African Fuel Retail Sector
November 24, 2020
South African Fuel Retail companies need to remain competitive and future-ready, be able to tackle current low economic growth, Political / Regulatory and social challenges and make use of new growth opportunities and optimise the scope for digitalisation.
Managing your assets can increase your return by up to 30%
September 20, 2019
Pragma’s CEO Adriaan Scheeres explains Pragma CEO and founder Adriaan Scheeres, was busy with his Master’s degree in Information Technology when he came up with the idea of starting a consulting business in asset management. As the strategic driving force behind Pragma’s vision to become the world’s first-choice supplier of asset management solutions, Scheeres also […]
