About this course

Identifying problem areas compromising business performance and either eliminating those business risks or if unavoidable, managing these risks through the application of cost effective solutions, is a requirement for continuous improvement.

Remain abreast of the latest techniques and strategies for “focused” interventions to make substantial improvements in specific aspects of asset management. This high impact, hands-on course will equip dedicated teams with the necessary knowledge and skill to identify problems and implement effective solutions to prevent problem reoccurrence.

The course gives an in depth view of the fundamental aspects of problem solving with the specific objective of creating a structured and practical process for solving problems. It is essential for anyone responsible for the management and maintenance of physical assets, who aims to succeed and thrive in today’s highly demanding environment.

This training course is aligned with the GFMAM’s 39 Subjects with a specific focus on the subject of fault and incident response.


At the end of this course learners will be able to:

Introduction to structured problem solving
Explain structured problem solving principles in context with other related improvement principles.

Select the best approach to solve the problem.

Develop a clear, concise problem definition.

Explain how to implement the best solution.

Explain the current process and measure the current performance.

Focused improvement example
Perform a number of practical exercises.

Analyse improvement process.
Use recognised analytical techniques with proper verification to find the real root causes of problems before proposing any solutions or jumping to conclusions

Managing the improvement process
Explain how to manage the improvement process.

Structured Problem Solving - Content

Who should attend?

  • Senior managers and executives
  • Reliability engineers
  • Asset and maintenance
  • Project engineers
  • Production and operations managers
  • Maintenance and production engineers
  • Cross-functional teams involved in improvement projects

Format and duration

  • 3-day classroom training
  • 24 notional hours:
    blended learning compromising 6 x 4 hour virtual classroom sessions and online learning

Take-home tools

  • A3 project report
  • Storyboard template


Learners completing this training can obtain SAAMA CPD points.