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No time for training? Look at what is taking the time.

Person using a digital interface with people and skills icons, illustrating why organisations must make time for training and capability development.
Capability development should be planned into the operating rhythm, not postponed until teams have spare time.

Author | Karen Greyling - Business Development Manager, Pragma

“Not now. The team is too busy.” It is one of the most understandable reasons for postponing training in asset-intensive work.

That objection is usually grounded in reality. In a lean operation, capacity is often fully committed before the day begins. The people who most need development are frequently the same people everyone depends on to keep work moving. Releasing them for training can therefore feel less like an investment and more like creating another operational gap.

But the myth is not that people are busy. The myth is that postponing capability development protects productivity.

“No time for training” may be a symptom

When a team is constantly reacting to breakdowns, rework, poor preparation or missing spare parts, training naturally slips down the list. Yet these are often the same problems that stronger workplace capability is meant to address.

Training takes time. So do repeat failures. So does redoing work that was not completed properly the first time. So does waiting because a job was not scoped, planned or resourced well enough.

This creates an uncomfortable cycle:

Teams are too busy because work is reactive. Capability development is postponed because teams are too busy. The same gaps remain, so the reactive work continues.

Training will not solve every cause of operational pressure. Poor leadership, unclear processes, weak systems or unreliable data cannot be fixed by sending people on a course. But where a genuine capability gap exists, postponing it does not make the gap disappear. It simply carries the cost forward.

Training should help people do the work better

Training does not create value because someone attended a course. It creates value when people return to work and apply better ways of working. That shifts the question from, “How long will this person be away from the job?” to, “What will this person be able to do more effectively when they return?”

For a planner, that may mean preparing work properly before it reaches execution. For a supervisor, it may mean recognising where a process is drifting. For a reliability engineer, it may mean identifying patterns before another failure occurs.

Seen this way, training is not simply time away from production. It is time invested in protecting and improving production.

Shorter is not automatically better

The answer is not to make every course shorter.

The World Economic Forum’s Future of Jobs Report 2025 found that 63% of employers see skills gaps as the biggest barrier to business transformation. At the same time, 85% expect upskilling to form part of their workforce strategy through 2030.¹ That means capability development cannot be left to the training calendar alone.

Short, focused learning can reduce disruption and work well when people need awareness, a refresher or help with a specific task. But some capabilities require more: facilitated discussion, practice, feedback, coaching and the opportunity to apply learning in changing workplace conditions.

The more useful principle is not “make everything shorter”. It is “make the learning fit the capability that needs to be built”.

Depending on the need, that may involve self-paced modules, shorter virtual instructor-led sessions, facilitated discussion, coaching, role-based pathways and workplace application. Pragma Academy uses this kind of blended, role-relevant approach to connect learning with the realities of operational work.

Flexibility should make learning more usable, not more superficial.

Plan capability like planned maintenance

Organisations that depend on reliable equipment understand that planned maintenance competes with production time. They schedule it anyway because protecting equipment today supports uptime tomorrow.

Capability development deserves the same discipline. If learning only happens when there is spare time, it will rarely happen. It needs to be planned into the operating rhythm, aligned with role requirements and supported by managers who understand what the learning is intended to improve.

The better question is not whether the organisation has time for training. It is: what is happening in the business because it has not made time to build the capability it needs?

The choice is often between spending time reacting to the same problems and investing time in helping people prevent them.

Reference:

  1. World Economic Forum, The Future of Jobs Report 2025.