Part of our client’s after-sales offering to the market is to have qualified technicians not only do the installations but also do the maintenance on their equipment. These technicians are 3rd party contractors invoicing the client, who in turn invoice the relevant retail clients. Our ACC team mapped the client’s operational processes and requirements relating to after-sales service and debtor management.
Client Reference | Mining | Providing a structured, role-based approach to skills development
Our client’s requirement for support with the training and development of their asset management resources…
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Case Study | Distribution Facilities | Retail | Pepkor
50% decrease in turn around time to complete work orders Accurate and up to date…
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Case Study | Facilities | Life Healthcare | On Key
On Key has been implemented at more than 50 Life Healthcare hospitals across South Africa…
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Case Study | Electrical Condition Assessment for Nampak Glass Insurance Requirements
Nampak Glass is a leading glass manufacturer producing glass bottles for the food and beverage…
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Case Study | Oil and Gas Retail | Shell | Supplier Savings
The renegotiation of prices is an important part of Pragma’s supply chain responsibilities on the…
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Coal | TH 1 efficiency
The combined effort of our maintenance team, with the facilitation of problem solving led by…
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