Part of our client’s after-sales offering to the market is to have qualified technicians not only do the installations but also do the maintenance on their equipment. These technicians are 3rd party contractors invoicing the client, who in turn invoice the relevant retail clients. Our ACC team mapped the client’s operational processes and requirements relating to after-sales service and debtor management.
Client Reference | OEM | Baking Equipment | After Sales Service | Debtor Management | On Key Syspro Interface
More content
Case Study | Mining and Minerals | Coal | Exxaro | Operations Readiness Project
The new Belfast mine is a high value-add coal project in the Mpumalanga region, with…
Case Study | OEM Packaging | Sidel | Asset Management Improvement Assessment
Pragma’s consultants assessed the maturity of our organisation in a structured manner. The output was…
Case Study | Mining | Coal | Primary Crusher Tip Bin Blockage
The primary crusher blocked on oversize material and suffered a breakdown that delayed production for…
Client Reference | Local Government | Metropolitan Municipality | Fleet Management | Optimisting Fuel Consumption
The Pragma Asset Care Centre and the client’s management team focused on and developed areas…
Case Study | Power | Renewable Energy | Globeleq | Consulting
The AM framework and associated products are providing GSAMS, as a young business in a…
Case Study | Productie Voedingsindustrie | C&D Foods | On-Key-implementatie
Pragma ondersteunt het onderhoudsprogramma On-Key van C&D en stelt het management in staat beter inzicht…
Client Reference | Mining and Minerals | Asset Management Professional Development Programme
This is how we assisted one of our mining clients to develop their Asset Management…
Quarries | EAM system optimisation
PPC’s and Pragma Africa’s new partnership promises to take Strategy Management and Asset Care to…
Mining | Mobile work management
Since the roll-out of the application, it has made it much easier to measure work…
Client Reference | Mining | Coal | Compliance Dashboard
Our client consists of 4 mid-size coal mines, covering underground, opencast, beneficiation plant as well…
