Part of our client’s after-sales offering to the market is to have qualified technicians not only do the installations but also do the maintenance on their equipment. These technicians are 3rd party contractors invoicing the client, who in turn invoice the relevant retail clients. Our ACC team mapped the client’s operational processes and requirements relating to after-sales service and debtor management.
Case Study | Mining | Coal | Primary Crusher Tip Bin Blockage
The primary crusher blocked on oversize material and suffered a breakdown that delayed production for…
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Municipality | Fleet Management on SAP® PM
Improved Water and Sanitation Fleet Services management results in improved vehicle availability and reliability.
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Diamonds | Cascade conveyors
Cost savings from elimination of root causes of incorrect cascade positioning failure are calculated to…
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Case Study | OEM-verpakkingen | Sidel | Volwassenheidsscan asset management met verbeteringen
De consultants van Pragma hebben de volwassenheid van onze organisatie op gestructureerde wijze beoordeeld. De…
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Reference story | Municipality | Asset Care Plans on SAP® PM
ACP’s are being identified and implemented in accordance to the asset management strategy.
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Reference story | Water utility | SAP® PM optimisation
Moving from an unused SAP® PM system to a well-engineered asset management aligned system.
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Client Reference | OEM | Packaging | 3PE | Rapid Response | On Key
It was a big help to get all the maintenance recommendations from the different equipment…
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Case Study | Distribution Facilities | Retail | Pepkor
50% decrease in turn around time to complete work orders Accurate and up to date…
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Automotive | Improved uptime
With the aid of On Key and the Focused Improvement business process, it assisted us…
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