Part of our client’s after-sales offering to the market is to have qualified technicians not only do the installations but also do the maintenance on their equipment. These technicians are 3rd party contractors invoicing the client, who in turn invoice the relevant retail clients. Our ACC team mapped the client’s operational processes and requirements relating to after-sales service and debtor management.
Client Reference | OEM | Baking Equipment | After Sales Service | Debtor Management | On Key Syspro Interface
July 31, 2020
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