Part of our client’s after-sales offering to the market is to have qualified technicians not only do the installations but also do the maintenance on their equipment. These technicians are 3rd party contractors invoicing the client, who in turn invoice the relevant retail clients. Our ACC team mapped the client’s operational processes and requirements relating to after-sales service and debtor management.
Client Reference | Manufacturing | Automotive | Implementing the Pragma Way
At our company our goal is to align people’s ambitions to plant strategy, ensuring that…
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Case Study | Manufacturing | FoodBev | Libstar | Asset Care Academy
The intent was to create a common understanding of maintenance management among all plant engineers…
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Client Reference | Mining and Minerals | Quarries | Maintenance Planning and Scheduling Blended Training
Contact sessions with the facilitator, an experienced Pragma consultant, allowed teams to regroup, share experiences…
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Case Study | Mining | Coal | LG Cyclone Feed Pipe
Coal mining operations mine and deliver coal from open cast pit to a crushing circuit.…
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Case Study | Oil and Gas | Asset Health Management LPOC Mitigation
Shell takes strong measures to prevent potential environmental damage. One way to mitigate this risk…
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Reference story | Retail | Costing Model
One costing model, applied across our 200+ contractors enables us to thoroughly manage/verify invoices.
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Liquid packaging | AM maturity assessment
The Pragma consultants were able to assess the maturity of our organisation in a structured…
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Case Study | Local Government | Municipality | Maintenance Capacity Planning
Our client fulfils a maintenance support function to all divisions within their organisation. The client…
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