Since the implementation of the initiative, the statutory SLA for work orders completed increased from an average of 66% per month to an average of 94% per month. This is an increase of 28%.
Reference story | Fast foods | Increase statutory SLA’s
March 20, 2017
More content
Client Reference | Local Government | Municipality | Water | Asset Care Plans at Pump Stations
Engineering is the maintenance division of The Water Department, tasked to ensure that the facilities…
Case Study | Local Government | Municipality | COCT | Corrosion Maintenance Time Study
Pragma’s intervention has led to an increase in the number of units completed per day…
Case Study | Local Government | City of Cape Town | Electrical Support Services | Substation Maintenance
The Electrical Support Services (ESS) department is responsible for transformer and switchgear installation and refurbishment,…
Municipal | Integrating CMMS and municipal systems
On Key has assisted us to manage our daily operations effectively and also to enhance…
Client Reference | Mining and Minerals | Quarries | Maintenance Planning and Scheduling Blended Training
Contact sessions with the facilitator, an experienced Pragma consultant, allowed teams to regroup, share experiences…
Client Reference | Mining | Coal | Customisation of Asset Tactics
The outputs of the customisation process included a more accurate budget on renewals or the…
Client Reference | Mining | Coal | Continuous Miner Utilisation
Our client consists of four mid-size coal mines, covering underground, opencast, beneficiation plant as well…
Case Study | Oil and Gas Retail | Shell | Critical Inspection Animated Training
The CEI clarification animations have become a Practice Worth Replicating in other markets and were…
Case Study | Oil and Gas | Retail | Sasol | Focused Improvement Dashboard
Pragma developed a dashboard to track improvement projects and highlight the combined costs of several…
Reference story | Packaging | Maintenance plans
The biggest benefit of this focused improvement project is the reduction in claims placed by…
