A country’s economic and social development policy largely depends on its effectiveness in delivering infrastructure and basic services such as electricity, water, sanitation, education, and healthcare.

All these services are dependent on functional equipment and facilities. While the selection and acquisition of these assets and facilities account for a significant part of their overall cost, it is often the operation and maintenance costs – which contribute to more than 80% of the total life cycle cost – that are overlooked. It takes a balancing act of asset performance, cost and risk to realise the intended value. Pragma understands this and has developed a functionally rich portfolio of water, electricity, and facilities infrastructure solutions.

We partner with all spheres of government, agencies and state-owned companies to deliver world-class asset management solutions at strategic, tactical and operational levels. Our solutions range from the development of an infrastructure asset management policy, strategy and plan right through to the scheduling of daily maintenance tasks. Empowering our clients’ teams through informal and formal interventions is integral to our service delivery, and to this end, we offer formal accredited training through our Pragma Academy.

We regard asset management as a journey. Our unique and flexible approach enables us to customise the journey into a road map using an Asset Management Improvement Planning (AMIP) framework. Our solutions are aligned with local and international standards such as ISO 55 000 and International Financial Reporting Standards (IFRS), ensuring compliance and peace of mind for asset owners.

We combine our multi-disciplinary engineering expertise with software expertise to translate clients’ needs into sustainable asset management solutions, enabling clients to be future-ready.

Projects and success stories

Client Reference | Local Government | Fleet Management | Insurance Management Tool

Our client required an insurance management tool to manage and report on insurance claims and information efficiently. It also had to reduce the overall time it took to submit claims.



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Case Study | Improving Proactive Maintenance in Local Government

The number of processed proactive work orders increased by 103% YTD benchmarked to the previous financial year. The fleet schedule compliance improved by 17%from 82% -99%. Automated maintenance plans were configured for 211 vehicles. A planning section was established to manage Work Planning and Control activities.



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Case study | Municipality | Sub-station maintenance

The ACC provided a platform for the staff at ESS to be able to easily detect priority work, work that was falling behind and the status of any job at any time.



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Academy Asset Care Service Facilities Management Condition Monitoring Consulting and Projects EAM software solutions