Our approach to facility management is simple. Facilitate a safe, efficient environment, fit for purpose and offering an excellent experience. But, not all facilities are created equal. A retail outlet and manufacturing facility has vastly different requirements. With our engineering expertise and background in asset management we can assist portfolio managers in delivering value to their internal clients with the use of proven business processes backed by the appropriate systems and best-of-breed service providers. Be it a head office building, mall, forecourt, distribution centre, warehouse, plant or anything in between, we can assist.
Our service model requires a strong partnership between you – the FM manager-, us – the FM partner – and contractors to ensure a cohesive team ready and able to get down to work.
We start the process with a facility management maturity assessment to identify any gaps and use the information to derive the FM policy and strategy in line with your business objectives. This way you know that your specific business challenges are addressed and service level agreements are aligned, fit for purpose and cost sensitive.
Once the strategic vision is set, we search for the best third-party service providers, ensuring that you get the best people for the job. With this approach, focus is purely on quality of work without an incentive to keep work in-house. Strict service level agreements with providers are enforced through our facility management system and mobile contractor management app. The intelligence behind our software solutions make it possible to measure contractor performance and objectively compare, benchmark and improve your work environment.