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The art of balancing work order feedback with compliance, learning, and wrench time

Most organisations don’t choose their work order feedback culture. They drift into it. A new compliance push arrives, and the close-out screen grows by ten fields. A reliability engineer asks for better failure history, and another ten appear. Someone wants cleaner KPI reporting, but more fields keep getting bolted on “because we might need them […]

Asset Management Awareness Training that fits real work

Author | Karen Greyling, Business Development Manager If you’ve ever thought, “We don’t need another long course… we need everyone speaking the same asset management language”, you’re not alone. Many organisations struggle with asset management, not because people lack experience, but because teams operate with different assumptions, terminology and priorities. Our Asset Management Awareness Training […]

Beyond compliance: Why repeated maturity assessments define asset performance leadership

Author | Stephan Kornelius – Pragma Professional Services Business Lead In asset-intensive industries, leaders face mounting pressure to deliver sustainable performance amid budget constraints, rising risk, and increasing scrutiny from boards and investors. Yet many organisations still lack an objective, repeatable way to understand how effectively their assets are being managed – or how asset […]

The Incident. The Golden Hour. The Evidence … and Getting to the Root Cause

Author | Jaco Cronje Have you ever found yourself sitting in yet another root cause analysis session, unable to even get close to a possible cause, just because of that sinking realisation that, yet again, you do not have enough information about the failure? This is the stage where the breakdown has been fixed, and […]