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Customised customer maintenance contracts, an emerging theme from OEM roundtable workshop

A key theme that Original Equipment Manufacturers (OEM) face is the concept of customer-specific customisation to serve the purposes of customer maintenance contracts. This was one of the elements that emerged during a roundtable workshop that Pragma hosted at their Maarssen office in the Netherlands on 20 March 2019. Henk Wynjeterp, Pragma General Manager, hosted five […]

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