Tag: Maintenance management
You can’t digitise chaos: Building a smarter campus
October 22, 2026
A smart campus sounds like a technology project. In practice, it is an operating maturity project. Across engineering, maintenance, facilities contracts and improvement programmes, I have repeatedly seen the same pattern: organisations invest in new technology before establishing a dependable view of their assets, processes and responsibilities. The technology may be capable, but it ends […]
Enterprise asset management begins with better decisions
Asset management is the way organisations connect long-term objectives with decisions about the performance, risk and cost of their physical assets. Its greatest challenge is often not a lack of systems, data or models. It is how people across the organisation make decisions together. Why asset management depends on shared decisions Asset management is often […]
No time for training? Look at what is taking the time.
July 29, 2026
“Not now. The team is too busy.” It is one of the most understandable reasons for postponing training in asset-intensive work. That objection is usually grounded in reality. In a lean operation, capacity is often fully committed before the day begins. The people who most need development are frequently the same people everyone depends on […]
When Finance and Operations agree on spares
July 28, 2026
MRO spares are often the source of a familiar business tension. Finance wants to reduce unnecessary inventory, free up working capital and avoid dead stock. Operations wants the right spare parts available when critical assets need them. Both are right. The problem is that many spare parts decisions are still made without a shared, factual […]
Are we solving the wrong training problem?
May 22, 2026
When organisations say they need training, they may already be solving the wrong training problem: trying to make a performance problem go away with a course. The shutdown ran over. Planning is inconsistent. Supervisors are stretched. Work requests are incomplete. So the request becomes: send people on a course. But that may be the wrong […]
Asset Management Awareness Training that fits real work
February 6, 2026
Author | Karen Greyling, Business Development Manager If you’ve ever thought, “We don’t need another long course… we need everyone speaking the same asset management language”, you’re not alone. Many organisations struggle with asset management, not because people lack experience, but because teams operate with different assumptions, terminology and priorities. Our Asset Management Awareness Training […]
Boosting OEM After-Sales Service efficiency: The power of an EAMS
March 4, 2024
Author | Stefan Terblanche, Pragma Partner Consultant Original Equipment Manufacturers (OEMs) face many challenges when it comes to providing effective and efficient after-sales service to their clients. The typical OEM after-sales business process, as shown in the following diagram, consists of several activities that need to be performed. For an OEM to be efficient in […]
Outsourced Asset Care for Small & Medium Enterprises
June 15, 2022
Proper and consistent maintenance can make or break businesses. The headline in a local newspaper, Business Day – dated 13/06/2022, reads “Poor performance and degradation of rail and port infrastructure have seen SA’s coal exports drop 20% from about 80 million tonnes in 2017 to about 64 million tonnes in 2021”. All around us we […]
The foundations of infrastructure asset management | Considering financial and engineering asset registers
July 13, 2021
From a physical asset management perspective, it is essential to remember that asset registers fulfil more than a compliance role. Operationally, asset registers are critical for proper record keeping, managing physical assets, and validating spend on assets to track the return on investment. Pragma recently hosted a colloquium focusing on the foundations of infrastructure asset […]
An insight into Maintenance Work Management
July 12, 2021
Pragma Academy Subject Matter Expert Tim Beavon I have been working in the asset and maintenance management fields my entire professional life. It has always astounded me that organisations continually appear to feel frustrated at their organisation’s inability to get the maintenance planning office “right”. In this article, I will endeavour to convince you that, […]
